FAQS

 

FAQS

What should I wear?
If you choose a doors-on flight, shorts and T-shirts are fine. Wear darker colored tops so reflections in the Pexiglas windows will be minimized. If you choose the doors-off tour, dress warmly. A light jacket or sweatshirt is recommended. And be sure to tie your hair back…it gets windy.

Will I see the volcano?
The volcanoes that comprise the island of Oahu have not erupted in several hundred thousand years. Hawaii ’s active volcano, Kilauea, is located on the Big Island, which is about 250 miles from Oahu. We can take you to the Big Island by helicopter or airplane, if you desire. Please call us for information and pricing on neighbor island tours.

Will I see waterfalls?
If there has been an abundance of rainfall, you’ll see many waterfalls during your tour, especially if you opt for our 45- or 60-minute tours. Naturally, waterfalls tend to be scarce if there has been no rain.

Will I see Pearl Harbor?
Yes. Every one of our tours includes a marvelous pass over Pearl Harbor, where you’ll see the Arizona Memorial and the Battleship Missouri.

Where does the tour take us?
The 30-minute Pali Makani tour takes you over the eastern end of the island, including Honolulu Harbor, Waikiki, Diamond Head, Hanauma Bay, Makapuu Point, along Waimanalo Beach, through the Nuuanu Pali and then over Pearl Harbor to the airport. The 45-minute Hidden Oahu tour takes this same path but instead of turning back to the airport at the Pali, the flight continues on over Kaneohe Bay, up through Kaaawa Valley, to Sacred Falls, over Kahuku Point, along the North Shore surfing spots and then over Oahu ’s central plain, passing over Pearl Harbor as you return to the airport. This is the same path flown on the 50-minute Doors Off adventure tour. The 60-minute Sacred Falls tour follows this same path until you reach the central plain; from there, you will proceed south either through the Kolekole Pass or over the Waianae range to the Ko Olina resort area before returning via Pearl Harbor to the airport.

How many people can fit in the helicopter?
The A-Star carries six passengers plus the pilot. The MD-500s seat four guests. See our Policies page under About Us for weight restrictions.

Can I be guaranteed a front seat?
Yes. The front seats are considered first class and are available for a slight additional charge. The combined weight for both parties seated up front cannot exceed 360 pounds.

Is there a discount for kids?
The FAA requires that every passenger over 24 months occupy his or her own seat. However, children younger than that can ride on a parents’ lap for free.

Can I take pictures?
Yes, we encourage you to take pictures and/or video. For the best photographic results, book a doors off tour.

Do you provide a video?
The A-Stars are equipped with live camera DVD recording systems that record each flight. The video also records your pilot’s narration, your own comments and questions and gentle Hawaiian music in the background. You may purchase a DVD of your actual flight following your tour. There is no video system installed on the MD-500s.

What happens if the weather is bad?
As a rule, we don’t fly if the weather is inclement. After all, we want you to enjoy your tour. We encourage you to book your tour early in your stay so that you have the flexibility to fly another day if the weather is poor.

Am I going to get sick?
Your tour will be a comfortable experience as our pilots limit pitch and bank angles. However, if you are prone to motion sickness, consider taking ginger or Dramamine prior to your flight.

Is it safe to fly in a helicopter?
Absolutely. Makani Kai Helicopters enjoys a spotless safety record. We use modern equipment, have incredibly high maintenance standards, employ the most experienced pilots and have a highly dedicated and trained support staff.

What if I have more questions?
If you have more questions please Click Here to send us feedback or feel free to call during business hours.

What are your business hours?
We are in the office from 7:00 a.m. until 7:00 p.m., seven days a week. The exceptions are Thanksgiving, Christmas Day and New Year’s Day, when we are closed.