Makani Kai Helicopters Cancellation Policy

Cancellations, changes and refund policy



A 72-hour cancellation or change of tour notice is required for all helicopter tours. If for any reason you decide to cancel or change your reservation, you must notify us 72-hours prior to the tour date. Cancellations or changes made within 72-hour of the tour are not refundable and will be charged in full.

All flights are weather permitting. If for any reason a flight was cancelled by Makani Kai Helicopters due to the weather, your ticket will be fully refunded or you may choose to re-schedule your tour plans. Please note that flight route and destinations may be changed due to weather conditions.

For further assistance, you may contact us via e-mail ( or call our reservations from US and Canada at (877) 255-8532. All other countries call (808) 834-5813.